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 Bought the game, but cannot play. Please help me! 
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Joined: Thu Aug 04, 2011 9:06 pm
Posts: 2
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Post Bought the game, but cannot play. Please help me!
Hello,

I just bought Cortex Command, but can't get it to work.

As I read here the registration key needs to be in this Format:
AAA-AAAA-AAAA-AAAA

But I only got a gift code in this format:
AAAAAA-AAAAAA-AAAAAA-AAAAAA-AA

Excerpt from the email I got:
Quote:
Your license keys are: (one per line)
Your gift code is: ******
[...]
Unlock a copy of the game by pressing the [Register] button in the Main Menu and entering one of the keys above.


This is not working, because the game tells me that the key is wrong.

The mail also tells me that I can print a nice license card here:
http://licensing.datarealms.com

But if I try to use my gift code to register, the email I get contains a link for activation. This link gives me another error:
Quote:
Oops! An error has occurred.
It's a framework error.

input to Base32Decode had a bad character: 32


After resending the email I got another error:
Quote:
Oops! An error has occurred.
It's a framework error.

input to Base32Decode was a bad mod length: 6


Something seems to be badly ♥♥♥♥ up. How can I play the game now?
Makes the buying experience really frustrating. :(

Thanks for any help.


Thu Aug 04, 2011 9:15 pm
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happy carebear mom
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Joined: Tue Mar 04, 2008 1:40 am
Posts: 7096
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Post Re: Bought the game, but cannot play. Please help me!
If you've downloaded the newest version, you don't need to have a key at all (and you might want to try reinstalling if The key in the licensing thread is for people who want to play versions between b19(?) and b23. B24 and 25 have no DRM whatsoever, meaning no keys. I'm not sure what the purpose of the new keys are, but it's not for putting into the game.

EDIT: To be perfectly clear, if you can download b24 or b25, don't worry about keys at all. If you have b23 or lower, input the email and code contained within this thread.


Thu Aug 04, 2011 10:06 pm
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Joined: Thu Aug 04, 2011 9:06 pm
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Post Re: Bought the game, but cannot play. Please help me!
Thanks very much.
What's the purpose of buying then (disregarding that you support the developers create a great game)?


Fri Aug 05, 2011 12:46 am
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Data Realms Elite
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Joined: Fri Jul 03, 2009 11:05 am
Posts: 3878
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Post Re: Bought the game, but cannot play. Please help me!
Well, that's pretty much it. Supporting the devs! :)


Fri Aug 05, 2011 1:18 am
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happy carebear mom
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Joined: Tue Mar 04, 2008 1:40 am
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Post Re: Bought the game, but cannot play. Please help me!
That's really the purpose of paying for anything, trading your money to someone for a product you want. If the product is already made, then you're paying so that you may get future products of similar quality.


Fri Aug 05, 2011 4:57 am
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