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Bought license keys, received keys, registration invalid.
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Subobisis
Joined: Sun Dec 07, 2008 7:55 pm Posts: 3
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Bought license keys, received keys, registration invalid.
I've read through the threads, and have the notion I may have to send an email either to datarealms or scancode but I wanted to save them the trouble and see if I can fix the problem here. I tried copying and pasting the license key into the registration form, but it doesn't allow me to paste. I've copied the key in by hand in a number of ways, with and without hyphens, spaces, case sensitive and not. I bought the game today and have my billing email and confirmation/registration information. In the past when dealing with activations such as these my keys has usually been a four series of 4 numbers each( ****-****-****-****), separated by hyphens, this license key, on the other hand, only includes 3 digits in the first series (***-****-****-****). I'm not sure if that is revalent, but I appreciate any help yall can offer!
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Sun Dec 07, 2008 8:06 pm |
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undertech
Joined: Tue Nov 11, 2008 8:26 am Posts: 202 Location: Near Aloha
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Re: Bought license keys, received keys, registration invalid.
The first string does indeed have only 3 characters. Try resetting your key at licensing.datarealms.com (am I sounding like a broken record yet?)
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Sun Dec 07, 2008 8:49 pm |
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Subobisis
Joined: Sun Dec 07, 2008 7:55 pm Posts: 3
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Re: Bought license keys, received keys, registration invalid.
I tried that, to no avail. All I get is a message that says:
"Hmmm... That is not machine-locked yet."
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Mon Dec 08, 2008 1:04 am |
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scancode
The Licensing Guy
Joined: Sun Aug 24, 2008 2:00 am Posts: 64 Location: Buenos Aires, Argentina.
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Re: Bought license keys, received keys, registration invalid.
Subobisis wrote: I tried that, to no avail. All I get is a message that says:
"Hmmm... That is not machine-locked yet." Are you sure you're using build21 or greater? Feel free to contact me if you need further help.
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Wed Dec 10, 2008 2:13 pm |
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